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(originally published in The Jerusalem Post, October 2003)

How to Market your Web Site

The main reason most companies and organizations set up a Web site is to aid in their marketing efforts. A good site is a powerful marketing tool. But, in order to have maximum effect, the site itself needs to be marketed. While many companies invest in Web sites, fewer effectively promote them. It's a pity, for this is how amazing results are obtained. A good site doesn't just sit there looking pretty. It directly affects concrete goals: increased revenues, expanded memberships, enhanced customer service -- or any other immediate aims of your company or organization. But to achieve these goals, you must actively attract visitors to the site.

So what should be done? Let's assume that the site in question is already of good quality – solid, credible, and designed for optimal search engine placement. How do you promote it, and make it benefit your business? Here are some ideas to get you started:

  1. Keep improving your "link popularity" -- incoming links to your home page from good quality sites. Make a page on your site that lists links to other sites that would be of interest and relevance to your target audience. Then send to the owners of each of these sites a polite e-mail that describes the nature of your site and how it can benefit their own visitors -- and request a reciprocal link. Track responses; if you've had no reply within 6 months, try again.
  2. If rapid inclusion in SEs is crucial for your site, you can consider paid inclusion to sites like Yahoo. It's also possible to purchase highlighted text ads in the Google and Overture indexes.
  3. Every single piece of printed collateral that leaves your office should include your site's URL.
  4. Send out press releases, which include your URL. Craft a release that's succinct, accurate, and has an attention-getting headline to "hook" interest. Write it so well that a reporter can use it almost as-is.
  5. E-mail newsletters are gaining increasing importance. While a Web site must passively await the visits, a newsletter actively invites interaction with the company or organization, and helps maintain existing relationships. But approach the design and mailing of your newsletter with care. Make the content truly relevant for your target audience, send only to qualified contacts, and offer clear and easy opt-out instructions for those who no longer wish to subscribe. Being perceived as a spammer is not the way to enhance your business.
  6. Ideally, your host provides traffic analysis tools. Periodically examining these reports can give you a lot of insight into aspects of the site that can be improved. If you notice that many visitors are using old browsers, make sure your site is viewable for them. If you have a Flash intro but people are bolting the site before it's even had a chance to load, reconsider if it's really worth retaining, or if you should substitute a static HTML page instead. Is there a pattern of a lot of people leaving the site from the same page? Examine that page carefully and try to identify potential problems with it.

As in all marketing efforts, persistence and consistency pay off. As long as your site is solidly designed, it won't take long to see substantial results. Good luck!


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